All Lumera Beauty products are formulated to work across skin types, including sensitive, oily, dry, and combination skin. Each product page includes a recommended skin type guide so you can find the best match for your unique complexion.

Yes. We are proudly cruelty-free and never test on animals. The majority of our line is also vegan. Any product that contains beeswax or honey-derived ingredients is clearly labelled on the packaging and product page.

Standard shipping within the EU typically takes 3-5 business days. Express delivery (1-2 business days) is available at checkout. We also ship internationally; delivery times vary by destination but generally range from 7-14 business days.

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return any unopened product for a full refund. Opened products may be returned within 14 days if you experience an adverse reaction. Please visit our Shipping & Returns page for full details.

We recommend starting with a gentle cleanser, followed by a toner, serum, and moisturiser. For daytime, always finish with SPF. Our team is happy to create a personalised routine for you — just reach out via the Contact page or email us at [email protected].